Facilities Operations Manager

Kansas City, KS

Full Time

FMO - UKHS

Manager/Supervisor

P1 Service, LLC., is seeking a Facilities Operations Manager to work on our team!

Join our P1 Team!

The Facilities Operations Manager is responsible for the strategic planning, coordination, and delivery of facilities services for The University of Kansas Hospital. In alignment with the hospital’s mission, strategic objectives, and regulatory requirements. This role ensures operational excellence through effective leadership, resource management, and adherence to defined leadership competencies. This position provides comprehensive oversight of all facility departments, including building systems, grounds, utilities, and infrastructure. The manager is accountable for the daily operations of the Facilities Department, ensuring the safe, reliable, and efficient functioning of all mechanical, electrical, and structural systems.

This manager is responsible for long-range planning, overseeing engineering services, policies and procedures, ensuring compliance with hospital regulatory and JC (Joint Commission) standards, staff development and ensuring customer service philosophy

P1 Service, LLC. is an equal opportunity employer. All qualified applicants will receive consideration for employment, regardless of status, including status as a protected veteran or as an individual with a disability.

Essential Job Functions

Leadership and Strategic Management

Collaborate with FMO Senior Manager to align service delivery with hospital expectations and operational demands

Direct customers’ needs and requirements to develop appropriate staffing and resource allocation plans in conjunction with P1 Service support departments

Monitor Key Performance Indicators and communicate results to hospital leadership

Direct customer needs based on hospital communications and proactively plan for service adjustments

Coordinate with various departments to ensure seamless integration of services and operations

Communication and Stakeholder Relations

Serve as primary liaison for direct communication and delegation of customer's scope of work

Establish and maintain collaborative working relationships with P1 Service and customer management by providing timely, accurate, and complete information

Represent P1 Service leadership by attending customer required meetings and P1 developed meeting, department heads, and management teams

Facilitate regular meetings with hospital stakeholders to understand operational needs, priorities, and strategic initiatives

Build and maintain professional relationships with hospital leadership, department managers, and key personnel

Address concerns and resolve communication-related issues between hospital and service teams

Provide regular updates to P1 Service leadership on hospital priorities, changes, and emerging needs

Information Management and Documentation

Document and synthesize key information from meetings, identifying critical action items and communication points

Develop and distribute regular reports, updates, and communications to appropriate staff levels

Communicate work requirements, staffing needs, and operational changes from hospital leadership to FMO Department Managers, Supervisors, and Leads

Ensure all relevant personnel receive timely notification of policy changes, procedural updates, and operational adjustments

Maintain accurate records of communications, decisions, and follow-up actions

Maintain open channels of communication to address questions, concerns, and feedback from all stakeholder groups

Team Development Resource Planning

Coach and mentor direct reports and promote their professional growth by providing clear expectations, timely meaningful feedback (including periodic formal performance appraisals), and appropriate recognition, redirection, or positive discipline

Participate in the hiring, staffing, training, evaluation, and scheduling of P1 Service FMO staff

Coordinate with P1 Service Human Resources and management regarding discipline/counseling, including necessary supporting documentation

Collaborate with P1 Service leadership to develop and implement employee training and development plans in partnership with the customer

Foster collaborative partnerships that support mutual organizational goals and customer satisfaction

Promotes a positive, inclusive, and safety-conscious workplace culture

Operations and Systems Management

Oversee the proper use, maintenance, and reporting functionality of customer-provided operations systems

Assist in managing vendor coordination, contract support, and procurement processes related to facilities and operational functions

Take immediate action to correct deficiencies and stop unsafe activities that may cause personnel injury and/or property damage

Provide 24/7 on-call availability for telephone assistance and emergency response to the facility as required

Compliance and Safety

Ensure compliance with hospital policies, procedures, and regulatory requirements

Support compliance with all city, state, and federal license and certification requirements

Support testing and documentation for TJC and State Fire Marshal compliance and any other “Authority Having Jurisdiction” AHJ body

Define all records and documents to the proper authorities

Ensure company policies are clearly communicated and consistently applied across FMO departments

Pursue training and off-site factory certification in assigned systems as required

General Requirements

Perform other duties as assigned and qualified to perform

Maintain English language fluency required to effectively perform essential job functions including customer consultations, team collaboration, and documentation

While performing the duties of this job, the employee is regularly required to talk or listen. The employee frequently is required to stand; walk; use hands to handle or feel; and reach with hands and arms. The employee may be required to frequently lift, push or pull up to 50 pounds.

Required Education and Experience

Must have a High School Diploma or a GED equivalent.

Minimum of 8+ years of progressive experience in facility operations, including building systems, maintenance programs, and infrastructure management.

At least 5+ years in a management or senior leadership role, with demonstrated success in leading teams, overseeing departmental operations, and driving performance improvements.

Certified Healthcare Facility Manager (CHFM)

Experience in a healthcare or hospital environment

Proficient in management and coordination of CMMS systems.

Proven track record in managing building infrastructure (HVAC, electrical, plumbing), preventive maintenance programs, and regulatory compliance (e.g., Joint Commission, OSHA, NFPA).

Demonstrated ability to lead cross-functional teams, manage budgets, and implement process improvements in a complex operational setting.

Candidate must be detailed orientated, documenting processes and procedures as they relate to the position as well as any incidents that may occur.

Able to satisfactorily pass a criminal background check and drug screen.

Preferred Skills and Experience

Bachelor’s degree in Facilities Management, Business or related field

Technical/vocational training certificates in mechanical maintenance

Experience with hydraulic and pneumatic systems

Knowledge of welding, machining, and fabrication

ASHE Certified Healthcare Constructor (CHC) certification.

HVAC system maintenance experience

Active member of ASHE and KCAHE

Excellent interpersonal skills, with ability to interact and work effectively with people at all levels in an organization

Listens well, always shows a positive attitude

Excellent verbal & written communication skills

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources: Email: [email protected] or call: 913-529-9033.

Ready to Join Our Team?
If you're passionate about building client relationships while delivering exceptional services, we want to hear from you!

To Apply: Visit our website at https://p1-service.com/careers

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